Heating & Furnaces FAQs

Every lead on our new build sites is a licensed journeyperson. We are fully insured, COR-certified, and compliant with all Alberta safety and building codes, ensuring your project meets all municipal inspection requirements the first time.

Through Value Engineering, we can review your plumbing specs to suggest alternative materials or routing methods that maintain high quality while reducing overall material and labor costs for the developer.

Our project managers are veterans of the Red Deer construction industry. We use detailed scheduling and collaborative communication to ensure our plumbing installs align perfectly with electrical, framing, and concrete pours.

Yes. We design and install complex systems tailored to the building’s purpose, whether it’s specialized interceptors for commercial kitchens, high-volume drainage for car washes, or precise plumbing for healthcare facilities.

We perform rigorous pressure testing on all water and gas lines, and complete additional testing when installing fixtures and faucets.

Yes. We work directly from architectural blueprints to design and execute custom plumbing layouts. This includes managing the technical rough-in requirements for high-spec fixtures, multi-outlet showers, and complex drainage systems to ensure seamless integration with your builder’s construction schedule.

We follow a strict three-phase process: Underground (pipes below the slab), Rough-in (piping within walls before drywall), and Finishing (fixture installation). This ensures our team is on-site exactly when the project timeline requires, preventing delays for other trades.

Yes. Our team is structured to manage the scale of townhomes and multi-unit condo buildings. We provide consistent quality across every unit, ensuring that the main lines and individual suites are roughed-in and finished on schedule.

Our sump pump installation experts in Alberta will cut into your basement floor, dig down several feet, and place the unit into position.

We repair a wide range of water heater issues, including thermostat problems, heating element failures, leaks, and sediment buildup. Our goal is to restore your hot water supply quickly and efficiently.

Yes, our technicians are trained to install and service both gas and electric water heaters. We ensure safe and efficient installations and provide reliable repairs for all types of water heaters.

We recommend flushing your water heater annually to remove sediment buildup, which can reduce efficiency and shorten its lifespan. Regular flushing helps maintain optimal performance and prolong the life of your unit.

Tankless water heaters provide on-demand hot water, eliminating the need for a storage tank. They are more energy-efficient, save space, and offer a continuous supply of hot water, making them ideal for larger households or those seeking energy savings.

Yes, tree roots are a frequent cause of sewer line blockages. They can grow into pipes, causing cracks and obstructions. We offer root removal services to clear these blockages and prevent future problems.

Hydro jetting is a high-pressure water cleaning method that effectively removes stubborn clogs, grease buildup, and tree roots from sewer lines. It’s often necessary for severe blockages or when traditional drain cleaning methods are insufficient.

Yes, we use advanced video camera inspections to accurately diagnose sewer line problems. This allows us to pinpoint the location and cause of clogs, leaks, or damage without unnecessary digging.

Common signs include slow-draining sinks or showers, gurgling sounds from drains, foul odors coming from drains, and sewage backups. If you experience any of these, it’s essential to get your drains or sewer line inspected.

Yes, our technicians are highly trained and certified to perform gas line installations, repairs, and inspections. We prioritize safety and adhere to all industry standards and regulations.

Yes, we offer comprehensive gas line inspections to ensure the safety and integrity of your gas lines. Regular inspections can help prevent leaks and potential hazards.

If you smell gas, immediately evacuate your home, do not use any electrical switches or devices, and call your gas company or emergency services from a safe distance. Do not re-enter the home until it has been declared safe by professionals.

Yes, we provide professional gas line hookups for various appliances, including bbqs, stoves, dryers, and water heaters. We ensure safe and proper connections for optimal appliance performance.

Yes, we offer comprehensive gas leak detection services. Gas leaks are dangerous, and our technicians are trained to identify and address them safely and efficiently.

We use advanced, non-invasive methods — including thermal imaging, acoustic detection, and camera inspections — to accurately locate hidden leaks without unnecessary damage to your property. For continuous electronic leak monitoring and automatic shutoff, we recommend installing the Flo by Moen smart water system along with Moen leak sensors to help protect your home from future water damage.

The decision depends on the boiler’s age, condition, and repair costs. We provide honest assessments and help you weigh the options, considering long-term energy savings and system reliability.

We recommend annual boiler maintenance to ensure optimal performance, safety, and longevity. Regular servicing helps prevent unexpected breakdowns and improves energy efficiency.

Yes, we understand that boiler breakdowns can happen at any time, especially during Alberta’s cold winters. We offer emergency repair services to restore your heating quickly and safely.

The best boiler depends on your home’s size, heating needs, and available fuel sources (gas, electric, oil). We provide expert consultations to help you choose the most efficient and suitable system for your specific requirements.

Common signs include lack of hot water or heat, unusual noises, leaks, low pressure, and pilot light issues. If you notice any of these, contact us for prompt and reliable repair service.

Typically, water softeners function well on their own. With an ion exchange water softener, you will add salt when needed. The time frame is based on your usage but every 3 months is a general measure. If there are any issues, Our water softener services in Alberta can help maintain your system.

Designed for cold climates, heat pumps can perform efficiently in temperatures as low as -25°C, so they can be used in colder regions.

While a furnace produces heat by burning fuel, like oil or natural gas, a heat pump transfers existing heat from one area to another, making them more energy-efficient. You can also get cooling from one system without the need for another appliance.

Heat pumps offer a highly energy-efficient heating solution by using electricity to move heat while conventional systems generate it. You can expect an efficiency rating of 300% or more, which means they produce more energy than they consume.

It can be very beneficial to have a backup heating source during times of extreme temperatures. Many dual-fuel systems automatically switch to the backup heating source under such conditions.

Today’s heat pumps are quieter than older models and many conventional HVAC systems. Ductless mini-splits are especially quiet, making them a great option at home.

Before we proceed with your heat pump installation, one of our HVAC professionals can perform a load calculation to determine the correct size based on your home’s square footage, insulation, windows, and local climate.

Our heat pump maintenance in Alberta is recommended annually to ensure peak performance for your system.

There are different types of water softeners. Ion exchange water softeners work by adding salt to the water removing the minerals.

While a sump pump is an excellent level of protection against basement flooding, it is still possible to get water buildup. There are many factors that can lead to water in your basement whether you have a sump pump or not.

We offer the Moen Smart Pump Monitor as an advanced sump pump alarm option, providing real-time alerts to notify you of any potential pump failures and help you take action before problems arise. https://www.moen.ca/smart-home/sump-pump-monitor

It’s important to ensure water flows freely through your sump pump, so test it every 6 months and clean it out if necessary. If anything does go wrong during your testing, we provide sump pump repair in Alberta.

There are no known health risks associated with drinking or using hard water. However, hard water can leave you with dry skin and hair, as well as an itchy scalp. In your home, hard water can leave limescale in your appliances, fixtures, faucets, etc affecting their operation and look.

Water typically contains minerals like calcium and magnesium. The higher the concentration of minerals, the harder the water. This mineral concentration will depend on your location.

We make affording a new heat pump system easy with our monthly installment plan.

Hiring an HVAC contractor for professional advice is the best approach when you are in the market for a new heating system. Different types of heaters work better in some climates than others. Also, you would need to consider the available utility services in your area. Not all areas offer Natural gas or propane. Likewise, not all homes have sufficient electrical requirements to change from gas to a heat pump or electric heat. Upon completion of a series of quick questions and a survey of your home or business, our Comfort Consultant can assist you in choosing a system that meets your heating needs. Give us a call and let’s get started!

Water heaters typically last 10–20 years, but their lifespan can be shortened by a lack of regular maintenance or poor water quality. In fact, 69% of water heater failures are due to leaks or unexpected ruptures. Regular annual maintenance is key to preventing these issues and ensuring your water heater operates efficiently for as long as possible.

A normal household’s water heater runs for 3-5 hours daily. It will change based on the kind of water heater, how many people are using hot water, how much hot water the tank can store, where it is located, what temperature it is set at, and how efficient the unit is.

It depends on the kind, state of the water, size of the tank, and a few other factors. You can usually count on the water to remain hot for 1 to 2 hours.

If you want to save money and ensure that your water heater lasts, you should contact our team to learn more about the various sizes and types of water heaters and the forms of energy that power them.

Follow manufacturer guidelines to guarantee proper water heater operation, a long lifespan, and warranty protection. Regular maintenance can increase the lifespan of the heater.

Find the source of the leak first. Look around you for any additional water sources that could be there. Put down some paper towels where the water was located.

If the towels are damp when you return, there is a problem, and the water heater may be to blame. In this case, call our expert plumbers for water heater repairs in Red Deer, Lacombe, Sylvan Lake, and surrounding areas immediately.