Heating & Furnaces FAQs

We utilize professional project management software and dedicated site foremen to track progress in real-time. By leveraging our long-standing relationships with suppliers, we secure materials early to avoid supply chain delays and keep the “Bear That Cares” promise of reliability.

We maintain a rigorous safety program and hold COR certification. On new builds, our dedicated safety officers ensure every team member adheres to site-specific protocols, minimizing risk and ensuring the project remains in good standing with Alberta Occupational Health and Safety.

Yes. We provide a “turnkey” mechanical solution. By managing plumbing, gas, and HVAC under one roof, we eliminate the communication gaps that often occur when hiring multiple sub-contractors, leading to a more cohesive build.

We have the bonding capacity and manpower to handle mid-to-large-scale mechanical contracts across Alberta. Our history includes comprehensive mechanical scopes for schools, government buildings, and large industrial warehouses.

We offer free estimates on Duct cleaning, furnace and a/c replacements and plumbing renos within Red Deer and surrounding area.

A maintenance program for furnace, A/C, and plumbing systems, offering preventative care, priority service, and discounts for members. Visit the Bear Care Maintenance Program Page for full details.

Certifications mean we’ve got the know-how, and insurance means you’re protected if things don’t go as planned. Our team ticks both boxes, so you can trust us with all your plumbing needs.

Yes, we charge per km to and from areas outside of Red Deer, beyond Penhold and Blackfalds.

Ensure the area in which we will need to work is open and clear. Inform us in advance if you’ve used chemicals or other methods in attempted repairs.

Call our office as soon as possible and our reception will transfer you to the right department. 403-343-6060

Yes, we offer financing OAC, please ask our Team for details. We also offer leasing options through the Bruin’s Equipment Leasing Program, click here to learn more.

Credit Card, Debit Card, Cash or Cheque

In most cases, yes, but there are situations where we need to invoice on a time + material basis.

Our service area includes urban and rural locations within approximately 100 km of Red Deer. If you’re located just outside this area, feel free to reach out — we may still be able to help depending on the situation.

Yes — we offer 24/7 emergency service.
If you’re experiencing an urgent issue, you can call 403-343-6060 for an immediate response.

Call our main line at 403-343-6060 and ask for the dispatch department.

The warranty covers parts only. For complete details, refer to the warranty sheet provided with your unit. Your Dealer may also provide a labor warranty or, possibly, an extended warranty for your new equipment.

You wouldn’t buy a brand-new car and expect to never have to put air in the tires, change the oil and check out any unusual noises, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician.